Privacy Policy

1. Introduction

Welcome to EKKVASTRA. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely via Razorpay)
• Order history and preferences
• Communications with our customer support

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, including payment processors (Razorpay) and shipping partners.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through Razorpay's secure payment gateway with industry-standard encryption.

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: